Who we are
TENNIS HEREFORD provides tennis coaches services to adults and children. Our website address is: https://tennishereford.co.uk/.
What personal data we collect and why we collect it
Website contact forms
Your information completed in contact forms will only be used to contact you regarding the matter of your enquiry. Further contact will be agreed, or declined, at your command.
Cookies
This enables us to see how visitors to our website locate us and what pages are looked at. This helps us to improve the information we provide for site visitors and enhanced browsing experience.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
We will NOT pass on your personal data with any third parties and will only keep your data to contact you and/or send you service updates (which we will stop on your command at any time).
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. Other data, such as data received through contact forms will be kept in a secure online database indefinitely and used only for us to contact you. At this point, you can decide for your contact details to be deleted from our system.
What rights you have over your data
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for safeguarding/legal purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
Your contact information will only be used to contact you and will not be passed on. We will only keep your data to contact you and/or send you service updates (which we will stop on your command at any time).
Additional information
How we protect your data
Your data will be kept is a secure (password protected) online database only visible by employees of Tennis Hereford. Full names and addresses of ALL customers will NOT be revealed for public view. This also falls in line with Safeguarding practices.
What data breach procedures we have in place
Our secure system ensures that your data is kept private. Any breach will be fully investigated internally and actions will be taken accordingly. During the procedure, we will be transparent with all our findings and share this with you.
What automated decision making and/or profiling we do with user data
We may use data for internal analysis of our customer profile profile. No names will be used for this, only age groups and geographical locations. This will not be shared with third parties.
Update March 2020.